Marion Park Apartments

They are thieves and scammers. They make you pay over three hundred dollars when you apply and lead you to believe that if you...

They are thieves and scammers. They make you pay over three hundred dollars when you apply and lead you to believe that if you are declined you will receive it back. This is far from the truth. They keep it. What kind of company charges people over three hundred dollars to apply to live there? This is a very unethical way of making money off people, especially a pregnant female. In addition they are rude and completely unprofessional. I strongly suggest people look somewhere else to make a home. Especially when there are way nicer apartments in Springfield to live in with more ethical and professional staff to deal with. RENTERS BEWARE!

Completely unprofessional management. This apartment complex will not only completely disregard any of your concerns, but even when it comes to a health concern...

Completely unprofessional management. This apartment complex will not only completely disregard any of your concerns, but even when it comes to a health concern of mold they are unwilling to take any action without consistent verbal and in person demands. They refuse to compensate rent for a leak that caused damage to the apartment and allowed mold to grow even after we have documented several occasions we requested someone to come take a look at the carpet because it smelt like mold. They let our second bedroom grow mold, and damage our property and refuse to compensate us for any of it. Management lied to us over and over again about dates for repair. No damage would have come to the apartment, and no mold would have grown risking our health and damaging our property had management listened to us. They have brushed us off onto 4 different property managers, and a customer service rep who have all done nothing to compensate our rent or our damaged property. If we had not gone out of our way and wasted so much time begging them to get this cleaned up so we weren't breathing in mold, the issue would still be there. They let it go on for over a month before doing anything at all. No one communicates whatsoever, and they certainly don't take care of their renters. We have tried so hard to just inform people to stop any damage from happening, and they treat us like a problem. The apartment itself is nice, and we have no complaints of neighbors, or noise, and in the past maintenance has done a great job of promptly fixing things. The issue is due to property management who refused to address our problem and help us to get it fixed and they now won't take responsibility for it even though we have documented phone calls and emails requesting maintenance to take care of the issue.