Parkway Apartments

My experience with front desk Shannon was not good. She was not helpful and the manager Yvonne did not respond to emails. In general,...

My experience with front desk Shannon was not good. She was not helpful and the manager Yvonne did not respond to emails. In general, hard to hold the management and bad customer service.

I have been living under this management for 2 years now and have had a range of good and bad experiences. The old management...

I have been living under this management for 2 years now and have had a range of good and bad experiences. The old management was TERRIBLE! I will not go into detail but everyone hated them which finally led to their removal. The management that has replaced them has been incredible. They are extremely kind, and helpful. It is obvious to myself and others that they are working extremely hard to improve the past negative reputation that it had made for itself. I never do google reviews for anything but the two ladies currently managing these apartments deserve credit for the amazing job they are doing.

Poor customer service. Experienced harassment (racial discrimination) filed a complaint and I was taking to court by the property manger for no reason. The...

Poor customer service. Experienced harassment (racial discrimination) filed a complaint and I was taking to court by the property manger for no reason. The property manager never came to court because she had no case. I won. Wasted money and time dealing with nonsense.

DON'T LIVE HERE. The location is great, the price is fine, and the exterior maintenance of the building is great. End of pros list....

DON'T LIVE HERE. The location is great, the price is fine, and the exterior maintenance of the building is great. End of pros list. The customer service is atrocious. Hands down the worst I have experienced. There is no communication between maintenance, management, and reception. When I complained to the manager about this, she BERATED me, told me "it wasn't her problem," and eventually hung up on me. The office is not on location so you have to drive across MU campus to pay rent, ask questions, etc. and the manager will be rude when you get there anyway. The parking lot is always full of screaming, unsupervised kids, and the walls are so thin that you'll be able to hear every word they say. Side note: cold air will also come through these paper thin walls in the winter. The whole building smells musty and mildewey and the hallways appear to have never been cleaned. The apartment I moved into wasn't clean either. There were stains on the countertops, walls, doors, and bathroom floor, and grit and grime in a lot of drawers/cabinets. Bottom line: After a year, I'm ready to get out of here! I would never unleash this horrible management one anyone.