Kimberly and Jillian were such a pleasure to work with when looking for a new place for my family. My situation was a little...
Kimberly and Jillian were such a pleasure to work with when looking for a new place for my family. My situation was a little complicated and at one point, we almost did not apply. However, Kimberly enlighten us on the fact that the qualification process is not solely based on score. She advised that a lot of other things are taken into consideration and our applications are also reviewed thoroughly to ensure the verification process was accurate and complete. Long story short , we were approved. I was so happy I took Kimberlys encouragement to heart and still applied. Kimberly and Jillian also followed up with us even after were approved. They called to ensure we fully understand the terms and conditions of becoming a resident. They thoroughly explained the 72 hour cancellation policy after approval, the parking and smoking policy and the guest policy. Jillian strongly encouraged us to take a day after we read the entire lease agreement to talk things over and ensure we wanted to move forward. We were so grateful of that. We saw it wasnt about a sale. They wanted to make sure we were ready fully ready to commit to the terms and were happy with our choice. Jillian and Kimberly provided their contact information, individual emails, and availability to ensure we felt supported. We are still excited about our decision. I understand fully that if we do not follow policy, the property will take action and thats to protect everyone including all tenants who are abiding by policy and paying rent to live in a peaceful community. We respect their enforcement and taking action swiftly. We feel safe and at peace with Kimberly and Jillian taking our enjoyment in our residence serious. If youre thinking about applying, ask for Kimberly or Jillian. Both will be completely transparent, attentive, professional, courteous and thorough. APPLY